SBC Summit Barcelona - Digital 2020 - Agenda by SBC Global

8-11 SEPT 2020

AGENDA

AGENDA SPONSORED BY

TUESDAY 8 SEPTEMBER 10:00 – 10:30 CEST

KEYNOTE

Carsten Koerl, Founder, Sportradar

14:40 – 17:50 CEST

BIG STAGE

SPONSORED BY

10:40 – 17:10 CEST

SPORTS BETTING IN FOCUS

SPONSORED BY

11:00 – 16:40 CEST

PAYMENT EXPERT

SPONSORED BY

12:30 – 16:00 CEST

NETWORKING & EDUCATION

WEDNESDAY 9 SEPTEMBER 10:00 – 10:30 CEST

KEYNOTE

10:00 – 17:30 CEST

BIG STAGE

SPONSORED BY

9:00 – 19:30 CEST

GLOBAL GAMBLING

SPONSORED BY

10:30 – 17:00 CEST

INNOVATION & TECHNOLOGY

SPONSORED BY

10:30 – 20:00 CEST

NETWORKING & EDUCATION

11:50 – 15:00 CEST

RAIG COMPLIANCE

SPONSORED BY

THURSDAY 10 SEPTEMBER 10:00 – 10:30 CEST

KEYNOTE

14:40 – 17:10 CEST

BIG STAGE

SPONSORED BY

10:30 – 20:00 CEST

MARKETING & AFFILIATION

SPONSORED BY

12:00 – 17:10 CEST

LOTTERY DAILY

SPONSORED BY

10:30 – 18:50 CEST

NETWORKING & EDUCATION

FRIDAY 11 SEPTEMBER 10:00 – 10:30 CEST

KEYNOTE

14:40 – 17:00 CEST

BIG STAGE

SPONSORED BY

10:30 – 14:10 CEST

FUTURE OF GAMING

SPONSORED BY

11:00 – 16:40 CEST

SAFER GAMBLING

SPONSORED BY

10:30 – 16:30 CEST

NETWORKING & EDUCATION

IF YOU NEED ANY FURTHER DETAILS PLEASE CONTACT: Paul Mills, Event Director, SBC, paul@sbcgaming.com, +44 (0) 778 840 5551 Andrew McCarron, Managing Director, SBC, andy@sbcgaming.com, +44 (0) 778 231 1768 Rasmus Sojmark, Founder / CEO, SBC, rs@sbcgaming.com, +44 (0) 789 049 5353

V64

8-11 SEPT 2020

EVENT ACTIVITIES TUESDAY 8 SEPT

11:00 - 12:00 CEST

WEDNESDAY 9 SEPT

THURSDAY 10 SEPT

FRIDAY 11 SEPT

11:00 - 12:00 CEST

START YOUR JOURNEY TO RECONCILIATION EXCELLENCE HERE! Developed over 3 years, the Aurum Gaming Platform sets the standard for reconciliation across the iGaming industry.

Every day from 11:00, we share insights gleaned from building solutions for some of the industry’s largest players and most exciting start-ups, before providing you with the opportunity to quiz our experts on how to improve your own processes.

WHERE: Aurum Solutions booth PC12 in Payments & Compliance Zone

10:00- 12:00 CEST/ 14:00 - 16:00 CEST

START YOUR JOURNEY TO RECONCILIATION EXCELLENCE HERE! Developed over 3 years, the Aurum Gaming Platform sets the standard for reconciliation across the iGaming industry.

WIN AMAZON VOUCHERS WITH KALAMBA Welcome to the Kalamba Games slots tournament at SBC Summit Barcelona - Digital.

Start out with 11,000 ‘fun money’ and whoever gets the highest ending balance after 100 spins wins*!

Prizes will be awarded for the top 3 biggest wins on each day as follows:

1st = 250 Eur Amazon voucher

2nd = 100 Eur Amazon voucher

3rd = 50 Eur Amazon voucher

Each day throughout the event you can play right here from 10am - 12pm and 2pm - 4pm CEST**. We will contact the winner to arrange delivery using the email you submitted to Casino Beats when you registered.

Good luck!

*Terms and conditions apply

WHERE: Entertainment Lounge

2nd = 100 Eur Amazon voucher

Good luck! *Terms and conditions apply WHERE: Entertainment Lounge

WIN AMAZON VOUCHERS WITH KALAMBA Welcome to the Kalamba Games slots tournament at SBC Summit Barcelona - Digital. Start out with 11,000 ‘fun money’ and whoever gets the highest ending balance after 100 spins wins*! Prizes will be awarded for the top 3 biggest wins on each day as follows: 1st = 250 Eur Amazon voucher 2nd = 100 Eur Amazon voucher 3rd = 50 Eur Amazon voucher Each day throughout the event you can play right here from 10am - 12pm and 2pm - 4pm CEST**. We will contact the winner to arrange delivery using the email you submitted to Casino Beats when you registered. Good luck! *Terms and conditions apply WHERE: Entertainment Lounge

8-11 SEPT 2020

EVENT ACTIVITIES TUESDAY 8 SEPT

16:00 CEST

(JUICY STAKES PLAYERS ONLY)

JUICY STAKES POKER TOURNAMENT FREE-ROLL Juicy Stakes Freeroll Poker Tournament exclusive for SBC Summit Barcelona - Digital attendees. Register by 16:00 in the Entertainment Lounge. WHERE: Entertainment Lounge HOW TO JOIN: Visit the Entertainment Lounge to register an account and se full instructions on how to play JOIN HERE PASSWORD: JS000732

WEDNESDAY 9 SEPT

16:00 CEST

(START TIME)

EVENBET POKER TOURNAMENT • Official Poker Tournament Free Roll • No Limit Holdem • Registration open for 30 minutes WHERE: Sign up in Entertainment Lounge LINK: play.evenbetgaming.com LOGIN INSTRUCTION: Enter your details PASSWORD: sbcdigital When logged in the app, use password evenbet2win for tournament PRIZE: 500 euro worth of Amazon vouchers

17:00 - 17:30 CEST SBC QUIZ Test yourself on you gamlbling trivia knowledge with 3 quizzes compiled by the SBC editorial team GAMBLING IN MUSIC QUIZ HOSTED BY Ellie Lynch LOCATION: Zoom LINK HOW TO JOIN Take part in a Gambling themed quiz hosted by the SBC Editorial team. 3 opportunities to join the SBC Summit Quizzes, where delegates battle it out to show who is the gaming industry’s quickest brain. Using the Kahoot.it app, players will compete with one another to answer as quickly as possible for the most points.

1st = €250 2nd = €150 3rd = €50

THURSDAY 10 SEPT

15:00 - 16:00 CEST PINNACLE WORKSHOP A look at the potential growth of esports betting in the US market. The unprecedented growth of esports betting has continued to soar even higher during the COVID-19 pandemic, while the picture of the US betting landscape is becoming clearer with more regulated markets and several marquee partner-ships announced in recent months. These two offer plenty of potential for operators in their own right, but the combination of the two is a subject for plenty of debate and intrigue. Can esports betting break America? workshop features a panel of renowned industry experts, who each offer unique insight into the world of esports and sports betting in the United States. With the leader in esports betting, one of the largest esports data suppliers, a global esports community platform and premiere events organiser, this workshop will provide a comprehensive overview of what the future has in store for esports betting in the U.S. HOW TO ACCESS: Register to attend via ZOOM LINK SPEAKERS: Marco Blume, Trading Director, Pinnacle Moritz Mauer, CEO, GRID Mik Attisani, Co-Founder and CBO, FACEIT MODERATOR: Ben Cronin, Head of Content Marketing, Pinnacle Solutions

16:00 CEST

(JUICY STAKES PLAYERS ONLY)

FRIDAY 11 SEPT

14:40 CEST EPIC Q&A SESSION A continuation of the EPICS conference session. Visit the Epic Risk Management booth to join the Q&A session taking place after their conference session on, “How impactful safer gambling training can support a sustainable industry? WHERE: Booth PC7 (Payments & Compliance Zone)

16:00 - 16:30 CEST SBC QUIZ Test yourself on you gambling trivia knowledge with 3 quizzes compiled by the SBC editorial team SPORTS SPONSORSHIP HOSTED BY Tom Daniels LOCATION: Zoom LINK HOW TO JOIN Take part in a Gambling themed quiz hosted by the SBC Editorial team. 3 opportunities to join the SBC Summit Quizzes, where delegates battle it out to show who is the gaming industry’s quickest brain. Using the Kahoot.it app, players will compete with one another to answer as quickly as possible for the most points.

8-11 SEPT 2020

EVENT ACTIVITIES TUESDAY 8 SEPT

WEDNESDAY 9 SEPT

THURSDAY 10 SEPT

FRIDAY 11 SEPT

ALL DAY

ASIA GAMING BRIEF PRIZE DRAW Enter Prize Draw - Submit your contact details to win a 1-year Premium AGB Membership (valued US$1,296). A Premium AGB membership includes exclusive access to our daily intelligence articles, reports and whitepapers, as well as VIP status at our networking events, webinars and conferences. *By entering the draw you are agreeing to join our mailing list to receive a daily newsletter with the latest news affecting the gaming industry in Asia, which you can unsubscribe at any time.

WHERE: Booth MP4 (Media & Partner Zone)

ALL DAY

COME AND CHAT WITH US AND ENTER THE DRAW FOR A NINTENDO SWITCH! Come and chat with us to see the how Bold360 can help provide the optimal gaming experience and enter our prize draw to win a Nintendo Switch console.

WHERE: Bold360 booth SB10 – Sportsbetting Zone

ALL DAY

DIMOCO PAYMENTS QUIZ YOU have the chance to win a 5* stay in Vienna, including two nights in a five-star hotel and we’ll take you out for dinner to one of the best restaurants in the city too!

Don’t worry – you don’t have to get all the questions right, all participants enter the draw.

PRIZE: 5* stay in Vienna

WHERE: Dimoco Showroom & booth PC6 in Payments & Compliance zone

8-11 SEPT 2020

EVENT ACTIVITIES TUESDAY 8 SEPT

WEDNESDAY 9 SEPT

THURSDAY 10 SEPT

FRIDAY 11 SEPT

ALL DAY

IBET DIRECTORY £50 AMAZON GIFT VOUCHER PRIZE DRAW Visit the iBet Directory booth and leave your details in the prize drawer to wina a £50 Amazon Voucher

WHERE: Booth MP8 (Media & Partner Zone)

FLOATING NOTES GAME

PRIZE: The prize per day: 1 pair of Personalise Your Own NIKE Trainers and Neosurf Vouchers for the runners up (30, 50 & 100 in euros adult only)

WHERE: Neosurf booth PC 1 - Payments and Compliance Zone and Entertainment Lounge

ALL DAY

PINNACLE SOLUTIONS MERCHANDISE RAFFLE

HOW: Visit the Pinnacle booth and leave your details to enter the merchandise raffle

WHERE: Booth SB4 (Sports Betting Zone) and Booth AM7 (Affiliate & Marketing Zone)

ALL DAY

WHERE: Sendbird booth AM6 - Affiliation & Marketing Zone.

ALL DAY

COMMUNITY PAYMENTS PRIZE DRAW Visit the Community Payments booth in the Payments and Compliance Zone and check out a brand new P2P solution for instant deposits and withdrawals. Share your details to be in with the chance of winning a crate of Champagne.

WHERE: Booth PC3 – Payments & Compliance Zone

8-11 SEPT 2020

EVENT ACTIVITIES ON DEMAND

supported by OASTC and

COVID-19’S IMPACT ON THE GAMING INDUSTRY AND NEW OPPORTUNITIES

Speaker: Gor Mnatsakanyan. Regional Director

When: All Day Where: Booth SB5 Sports

DIGITAIN’S INDUSTRY LEADING SPORTSBOOK SOFTWARE Speaker: Edmond Ghulyan, Sportsbook Product Manager and Davit Martirosyan - Mobile Applications Product Owner WHEN: All day

THE BIG IWINBACK CASH GIVEAWAY WHEN: All day WHERE: Booth SB8 – Sports Betting Zone & Booth CG5 – Casino & Gaming Zone

Betting Zone

WHERE: Booth SB20 – Sports Betting Zone

DON'T GAMBLE WITH PASSWORDS With passwords becoming ever less secure, what options are there for customers to keep their data safe without impacting on CX? This session looks at the options on the markets that can cut fines, fraud and player churn while protecting users' accounts and data privacy.

CASH DEPOSITS ARE ALIVE PARTII – NEOSURF

STAKELOGIC - MEET SALVO & STAKELOGIC’S HOTTEST SLOTS

SPEAKERS: Paul Bolton & Ian Nicholson

SPEAKER: Salvatore Marino

WHERE: Booth PC 1 - Payments and Compliance Zone

WHERE: Booth CG13 – Casino & Gaming Zone

SPEAKERS: Rob Griffin, CEO, Miracl Michael Tanaka, CCO, Miracl

W2 - EXHIBITOR DEMO Regulatory Compliance: The Complex Made Simple

THE BIG TRANSLATION100 CASH GIVEAWAY WHEN: All day WHERE: Booth SB7 (Sports Betting Zone) & Booth CG6 (casino & Gaming Zone) TRANSLATION100 COMPANY DEMO SPEAKER: Jeff Summers WHERE: Booth SB7 (Sports Betting Zone) & Booth CG6 (casino & Gaming Zone)

W2 Head of Product Ben Preston-Marriott, outlines how the increasing cost and complexity of meeting regulatory requirements can be removed through the simplification of the traditional approach, by taking it back to basics via a single platform gateway. SPEAKER: Ben Preston-Marriott WHEN: All day WHERE: Booth PC2 – Payments & Compliance Zone

WHEN: All day

CEUTA AND ITS TAX ADVANTAGES FOR IGAMING OPERATORS Ceuta has a special tax regime that is beneficial for businesses located in this city. This presentation explains in simple words how the standard taxes (such as the Gaming Activity tax, Corporate Income tax, VAT, etc.) are applied to iGaming companies already stablished in Ceuta. SPEAKER: Felipe Masa, Senior Manager, EY WHEN: All day WHERE: Booth SB9 (Sports Betting Zone) & CG8 (Casino & Gaming Zone)

SPORTS BETTING

120+ event types 45,000+ live matches All-inclusive platform Round-the-clock risk management

8000+ casino games Jackpot and bonuses Multi-device application Wild player appeal

GAMING SUITE

THE MOST COMPREHENSIVE PARTNER FOR YOUR SPORT BETTING AND ICASINO NEEDS

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

SPORTS BETTING IN FOCUS SPONSORED BY

SPONSORED BY

10:00 - 10:40 CEST

10:40 - 11:20 CEST

SESSION SPONSORED BY

EVENT KEYNOTE

IN CONVERSATION: CARSTEN KOERL & JASON ROBINS ON THE FUTURE OF SPORTS BETTING

Sportradar Founder & CEO Carsten Koerl and DraftKings Founder, Chairman & CEO Jason Robins discuss the sports betting business in a post-COVID environment. Touching upon lessons learned during the pandemic, the two industry pioneers will be quizzed by SBC's VP Growth & Strategy, Americas Sue Schneider about the challenge of adapting to the disruption caused to their businesses and their vision for the future of sports betting entertainment.

PANEL

CREATIVITY IN MARKET MAKING

Working out what kind of markets you can offer tends to depend on the data you can source, but how do you know that customers will understand and embrace them? How simple do new bets have to be to become popular? And what kind of an overround is possible?

SPEAKER Carsten Koerl, Founder & CEO, Sportradar Jason Robins, Founder, CEO & Chairman, DraftKings

SPEAKERS Dinos Stranomitis, COO, Altenar Joe Lee, Head of GB&I - Sportsbook Trading, Paddy Power Philippe Joos, Head of Product & Innovation, Napoleon Sports & Casino

MODERATOR Sue Schneider, VP Growth & Strategy, Americas, SBC

MODERATOR Andrew Dagnall, CEO, Bettorlogic

14:40 - 15:00 CEST

11:30 - 12:10 CEST

SESSION SPONSORED BY PRESENTATION

MAKE YOUR U.S. SPORTS PLAY WITH OPENMARKET FROM SCIENTIFIC GAMESOW SCIENTIFIC GAMES

Learn how you can create the ultimate U.S. sportsbook experience with OpenMarket, the first sportsbook content marketplace where you can connect to all the tools and services you need to power your players entertainment experience, and power your global trading and pricing operation, all without the time-consuming process of multiple integrations and commercial agreements. PRESENTER Yiannis Stathis, Commercial Vice President Sportsbook, SG Digital

SESSION SPONSORED BY

PANEL

BREAKING BARRIERS IN ESPORTS BETTING

Can esports betting now kick on and be a greater part of the mix, or will it continue to only appeal to a smaller subset of customers? SPEAKERS Eirik Kristiansen, CEO, PixelBet Steven Salz, CEO & Co-Founder, Rivalry Dr Matthias Kirschenhofer, Chief Legal Officer, Sport1 Medien AG Pavol Krasnovsky, CEO, RTSmunity MODERATOR Alexandra Kalchuk, Head of Business Development, Betinvest

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

PAYMENT EXPERT SPONSORED BY

NETWORKING & EDUCATION 12:30 - 13:30 CEST WORKSHOP

11:00- 11:40 CEST SESSION SPONSORED BY PANEL

COMPLIANCE AND PAYMENTS

September sees the introduction of a new set of regulations around payments. How have the payment providers adapted to these and what does the gambling industry need to be aware of in order to comply? What can be done to ensure that a new heightened regulatory standard doesn’t serve to steer betting traffic to the black market? SPEAKERS Olga Golikova, Head of Payments, Parimatch Tiago Veiga, Head of Business Development, Aurum Solutions Paul Bolton, Founder, Payment Strategy Marius Galdikas, CEO, ConnectPay MODERATOR Andrea McGeachin, CCO, Neosurf

12:00 - 12:40 CEST PANEL

A FOCUS ON A FRICTIONLESS ECOSYSTEM

Creating a frictionless ecosystem is crucial to increasing the efficiency involved with cross border b2b payments. What needs to happen for this ecosystem to grow and become more expansive in terms of the business and sectors it accommodates? SPEAKERS Ievgeniia Derbal, Chief Legal Officer, Parimatch Beyza Orazova, Head of Sales iGaming, DIMOCO Jeremy Cornwall, Global Sales Leader, Braintree, PayPal Group MODERATOR Paul McNea, Director, iGaming Performance

IN-PLAY FOOTBALL MODELLING

A dual skill workshop – one for traders who will build the model in plain Excel sheet format; and one for those who will build in VBA code. All those who join in the lecture will enter into a draw to win a subscription to the full football odds making training course. SPEAKERS Jonathan Smith, Founder, Sportsbook Training Services

13:00 - 14:00 CEST WORKSHOP

SEO & DIGITAL MARKETING AFTER COVID

Today we will be talking about how Covid has impacted Digital Marketing, and what the future holds SPEAKERS Yonit Shvinkelstain, Growth Consultant, The Leverage Elad Barzilai, Growth Consultant, The Leverage Maria Sayapina, Head of SEO, Raketech MODERATOR Lee Beirne, Head of SEO, Ladbrokes Coral

15:00 - 16:00 CEST SPONSORED BY NETWORKING ROUNDTABLE

BLOCKCHAIN FOR GAMBLING 101

The CalvinAyre.com team will be highlighting some of the areas beyond payments where bitcoin can be beneficial to the gambling industry in language we can all understand! SPEAKERS Daniel Lipshitz, Founder & CEO, Gap600 Jimmy Nguyen, President, Bitcoin Association Matt Dickson, Co-Founder, BitBoss Corporation MODERATOR Bill Beatty, Editor-in Chief, Ayre Media

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

SPORTS BETTING IN FOCUS SPONSORED BY

SPONSORED BY

15:00 - 16:00 CEST

12:10 - 12.30 CEST

SESSION SPONSORED BY

SESSION SPONSORED BY PRESENTATION

WINNING WITH FREE-TO-PLAY ACROSS EUROPE, US AND INTERNATIONAL PANEL

THE FUTURE LANDSCAPE FOR SPORTS BETTING

With confidence in the sports betting industry lower than ever, are the number of unfair restrictions going to increase? What can be done to slow down the trends and rehabilitate the indusry's image?

From rapid evolution to targeted execution, how FTP Games are driving acquisition, retention and customer value. With market leading case studies from Kindred, Flutter and GVC. SPEAKERS Cillian Barry, Managing Director, SportCaller

SPEAKERS Alexis Murphy, CEO, BetFirst Paris Smith, CEO, Pinnacle Giovanni Garrisi, CEO, Stanleybet Minja Bolesnikov, CEO, MaxBet

12:30 - 13:10 CEST

MODERATOR Simon Westbury, Head of Sales Department, Digitain

PANEL

SESSION SPONSORED BY

COVID CONTINGENCY PLANNING

With the pandemic continuing to cause disruption around the globe, how can bookmakers make contingency plans around another potential sport blackout? Are operators continuing to add to their global sports portfolio? What other betting products can protect against no sporting events? SPEAKERS William Woodhams, CEO, Fitzdares Jamie McKittrick, Group Head of Commerical, GVC Group Matt Scarrott, Director of Sportsbook, BetVictor Martin Dachselt, CEO, Bayes Esports MODERATOR Marc Thomas, Partner, Propus Partners

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

PAYMENT EXPERT SPONSORED BY

NETWORKING & EDUCATION 17:00 - 17:30 CEST NETWORKING

13:00 - 13:40 CEST PANEL

MAXIMISING BIOMETRICS IN VERIFICATION

Voice biometrics are undoubtedly having a substantial impact in combating fraud, how important is it that high risk operators utilise the latest in biometric technology as a method of verification? Will the growth of biometrics lead to the standard password username sign in methods becoming obsolete or will they always be necessary for high-risk operators? SPEAKERS Sandhya Singh, Head of Risk & Fraud, Payment & Customer Service, Napoleon Sports & Casino Thees Buschmann, Head of Compliance, Red Rhino Andy Wright, EGM Wagering, Tabcorp Tal Itzhak Ron, Founder, Tal Ron, Drihem & Co, Law Firm MODERATOR Joe Streeter, News Editor, Payment Expert

13:40 -14:00 CEST PRESENTATION

FIND OUT MORE HOW A NEW PAYMENT SOLUTION CAN HELP OPERATORS IN SOME OF THE MOST EXCITING GAMING MARKETS INCLUDING BRAZIL InPay's Lee Pelling explains how a new payment solution can help operators in some of the most exciting gaming markets including Brazil. SPEAKER Lee Pelling, SVP Sales, Inpay

GAMBLING IN MUSIC QUIZ

Take part in a Gambling themed quiz hosted by the SBC Editorial team. Join the SBC Summit Quizzes, where delegates battle it out to show who is the gaming industryâ&#x20AC;&#x2122;s quickest brain. Using the Kahoot.it app, players will compete with one another to answer as quickly as possible for the most points. PRESENTER Ellie Lynch, Multimedia Journalist and presenter, SBC News

18:00 - 19:00 CEST NETWORKING

USA NETWORKING ROUNDTABLE SPEAKERS Stephen Crystal, Head of USA Development, Betfred US Daniel Kustelski, CEO & CO-Founder, Chalkline Sports Daniel Wallach, Founder, Wallach Legal

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

SPORTS BETTING IN FOCUS SPONSORED BY

SPONSORED BY

17:10 - 17:50 CEST INTERVIEW

SPORTS BETTING HALL OF FAME – RALPH TOPPING SESSION SPONSORED BY

To mark his induction to the 2020 Sports Betting Hall of Fame, former William Hill CEO Ralph Topping discusses his career in both sports betting and football and shares his thoughts on what it takes to succeed. SPEAKER Ralph Topping, former CEO, William Hill

13:30 - 14:10 CEST SESSION SPONSORED BY PANEL

CREATING AN OMNI CHANNEL EXPERIENCE

How important is it that retail outlets become part of the overall omni channel experience, what methods can be taken to increase efficiency and the seamlessness marrying the retail stores with the online offering of bookmakers? SPEAKERS Nicklas Zajdel, Group COO, Fortuna Entertainment Group Marco Castaldo, CEO, Microgame Arno de Jong, CMO, Nederlandse Loterij Thanos Rigas, Sports Team Director, OPAP MODERATOR Nikos Konstakis, VP Sportsbook Product, SG Digital

14:10 - 14:30 CEST PRESENTATION SPONSORED BY

PRESENTATION

EXPECTED GOALS: HOW ‘THE MOST ESSENTIAL BASIC METRIC IN FOOTBALL’ IS HELPING BETTORS Expected goals (xG): How it can engage bettors and help them make pre-game and in-play decisions. SPEAKERS Jonathan Whitmore, Senior Data Analyst, StatsPerform Vas Bountzouklis, Betting Commercial Manager, StatsPerform

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Interested in discussing your fraud and identity verification requirements? Speak to our expert. Nathan.driscoll@capita.com 07771 606940 Pay360.com/gaming

TUESDAY 8 SEPT

DAY 1

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

SPORTS BETTING IN FOCUS

PAYMENT EXPERT

SPONSORED BY

16:30 - 17:10 CEST SESSION SPONSORED BY PANEL

INTEGRITY IN SPORTS BETTING

The COVID-19 pandemic brought a lot of changes to how sports were being held, but did expose the betting industry to greater risk. Has the industry adapted its approach post-covid? Do integrity stakeholders have an obligation to be more aggressive internally to safeguard the business and the wider industry? SPEAKERS Oliver Lamb, Head Sportsbook Controller, Kambi Niels Erik Folmann, CEO, Danske Spil Gilles Maillet, Director of Sports Integrity, LFDJ Faiz Kabir, Senior Integrity Manager, Sportradar MODERATOR Silvia Paleari, Senior Public Affairs Manager, IBIA

SPONSORED BY

14:00 - 14:40 CEST SESSION SPONSORED BY PANEL

THE FUTURE OF ALTERNATIVE PAYMENT METHODS

The continued digitalisation of the payments sector served to increase the growth of alternative payment methods, however when it comes to sports betting could we see alternative methods outgrow standard transactions, or will regulation always provide too much of significant hurdle within their progress? SPEAKERS Tim Heath, CEO & Founder, Coingaming Isabelle Delisle, Global Head of Payment Solutions, Pinnacle Lior Segal, Director of Payments, The Stars Group Vasilije Lekovic, Director of Gaming, Trustly MODERATOR Andrea McGeachin, CCO, Neosurf

16:00 - 16:40 CEST SESSION SPONSORED BY

(formerly attending as SafeCharge)

PANEL

PAYMENTS IN NORTH AMERICA

The US market is not renowned for being at the cutting edge of payments, with many of the banking stakeholders dragging their feet when it comes to implementing technology widely seen in other areas of the world. How is this affecting the growing online gambling sector in the US and what solutions are the industry's payment processing providers able to offer to the market? SPEAKERS Lee Terfloth, Vice President of Online Gaming Product, Hard Rock Hotel & Casino Michael Older, Director of Operations, Fifth Street Gaming Genia Gurevitz, Head of Payments, Tal Ron, Drihem & Co., Law Firm Robert Haggan, Senior Advisor iGaming N.A., Nuvei MODERATOR Jonathan Michaels, VP, Strategic Alliances, AGA

THE AFRICAN EDITION

OF THE WORLDâ&#x20AC;&#x2122;S

LARGEST ONLINE BETTING

AND GAMING EVENT 2,000

DELEGATES

SPEAKERS

EXHIBITORS

6-7 OCTOBER 2020

#SBCDSAFRICA

FOR MORE INFORMATION PLEASE VISIT WWW.SBCEVENTS.COM

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

GLOBAL GAMBLING

SPONSORED BY

10:00 - 10:30 CEST

9:00 - 9:40 CEST

SESSION SPONSORED BY

PANEL

KEYNOTE

OPEN BANKING PAYMENTS: THE CHALLENGES, PITFALLS, AND HOW TRUSTLY CAN MAKE THEM WORK FOR YOU A presentation from one of the key members of the gamblng industry.

SPEAKER Ciaran O'Malley, Head of Commercial Strategy, Trustly

14:40 - 15:00 CEST SESSION SPONSORED BY

PRESENTATION

EMBRACING THE FUTURE THROUGH INNOVATION – USING CUTTING EDGE TECH TO CARVE A NICHE

CoinGaming CEO Tim Heath explains his firm's vision of the future and how the adoption of the latest technology infrastructure allows the company to compete with bigger legacy brands. SPEAKER Tim Heath, CEO, Coingaming

AUSTRALIA – PUSHING BACK ON RESTRICTIONS

With the Australian market facing stronger online restrictions than many markets, what does that mean for online betting growth and how are the authorities preventing black market seepage? SPEAKER Paul Newson, Head of Advisory Practice, Senet Peter Cohen, Director, The Agenda Group Jake Henson, COO, BetMakers Technology Group MODERATOR Nathan Rothschild, Founder, Genius Group

11:00 - 11:40 CEST PANEL

ASIA – ADAPTING TO THE FUTURE

A snapshot of the Asian market and how the industry is adopting new technology to reach its audience. SPEAKERS Michael Charlton, Asia Pacific Director, GVC Group Anutosh Chatterjee, iGaming & Betting Consultant Andrea Bellezza, VP of EU and Asia Pacific, KaFe Rocks MODERATOR Rosalind Wade, MD, Asia Gaming Brief

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

INNOVATION & TECHNOLOGY SPONSORED BY

NETWORKING & EDUCATION 10:30 - 11:10 CEST WORKSHOP

10:30 - 11:30 CEST SESSION SPONSORED BY PANEL

CTO PANEL – ADAPTING THE ROADMAP IN TIMES OF CRISIS

THE FUTURE OF IGAMING HUBS IN THE EU

Key Consulting/Auditing companies discuss how iGaming hubs such as Isle of Man, Gibraltar, Malta and Ceuta work alongside the growing country-specific regulations in the gambling industry. Other than the important factor of tax rates, what are the vital factors that operators and suppliers need in order to make a successful global business.

Companies have had to adapt quickly to changing priorities during the COVID outbreak, be it for regulatory or business purposes. How have tech teams been able to quickly respond to these without compromising standards? Do we need to reassess how flexible our systems need to be in the future? How have suppliers been responding to shifting requirements?

SPEAKERS Brian Stevendale, Senior Advisor, WTC Gibraltar Francisco de la Puente, Director KPMG (Andalucía, Spain), KPMG Jade Zorab, Director, Amber Gaming Felipe Masa Sanchez-Ocaña, Senior Manager, EY Vladimiro Comodini, Partner, RSM Malta

SPEAKERS Filip Berlikowski, CTO, Genesis Global Grigory Bakunov, VP of Technology, Parimatch Aris Dimarakis, CTO, Kaizen Gaming Pierluigi Chiusolo, CTO, Stanleybet

MODERATOR Stewart Darkin, MD, CasinoBeats

MODERATOR Cristina Turbatu, Managing Director, Girls in Tech Gibraltar

11:30 - 12:10 CEST PANEL

INNOVATION IN FIXED ODDS BETTING

12:00 - 13:00 CEST WORKSHOP

THE SHAPE OF THINGS TO COME

A number of important regulatory changes affecting UK licence holders are coming into force in October, with other potential changes on the horizon (including those that could arise from the forthcoming review of UK gambling laws)

A discussion around creativity in fixed odds products, such as that used in virtual games and live betting.

SPEAKER David Clifton, Director, Clifton Davies Consultancy Limited

SPEAKERS Anders Karlsen, CEO, Coolbet Zeno Ossko, CEO, Betwarrior Thanos Rigas, Sports Team Director, OPAP Richard Hogg, CCO, BetGames

13:00 - 13:50 CEST

MODERATOR Marc Thomas, Partner, Propus Partners

When the key is to activate customers, what is the best way of getting your audience to deposit with partners?

WORKSHOP

THE ART OF SPONSORSHIP ACTIVATION MODERATOR Russell Yershon, Directior, Connecting Brands

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

GLOBAL GAMBLING

SPONSORED BY

15:00 - 16:00 CEST

12:00 - 12:40 CEST

SESSION SPONSORED BY

SESSION SPONSORED BY PANEL

PANEL

AFRICA – THE MARKET OF THE FUTURE

LATAM REGULATORY BRIEFING: WHERE ARE THE OPPORTUNITIES IN 2021?

A snapshot of the African market and how the industry is adapting to new demands of the modern audience.

The introduction of regulated sports betting across Latin America has been slowed by COVID-19, but the likes of Brazil and Buenos Aires are still on track. Which markets will offer the best regulated opportunities in 2021. And what will be the primary challenges for European operators and suppliers looking to enter the region?

SPEAKERS Tyrone Dobbin, Managing Director - Africa, Sportingbet Florian Geheeb, Global Director Advertising Sales, SportRadar Mathew Symmonds, CEO, Web Analysis Solutions Anton Rublevskyy, CEO, Parimatch International

SPEAKERS Witoldo Hendrich, Founding Partner, Online IPS and Hendrich Advogados Tomás García Botta, Partner, MF Estudio Rodrigo Afanador, CEO, Zamba.co Gonzalo Pérez, CEO, Apuesta Total

MODERATOR Rory Anderson, Consultant, 12BET

MODERATOR Kristal Rovira, Legal and Research Director - Americas, VIXIO Gambling Compliance

INDIA – A BALANCING ACT

17:10 - 17:30 SESSION SPONSORED BY

INTERVIEW

SPORTS BETTING HALL OF FAME – JUAN B PÉREZ HIDALGO

To mark his induction to the 2020 Sports Betting Hall of Fame, the president of Coljeugos discusses the efforts he has made in pushing sports betting legislation in Latin America. SPEAKER Juan B Pérez Hidalgo, President, Coljuegos

13:00 - 13:40 CEST PANEL

Given the propensity to bet, the Indian market could be a lucrative one for operators. But how will longstanding concerns over sporting corruption be addressed? SPEAKERS Harshit Krishna, Director Sales, Europe & LATAM, Probability Gaming Gowree Gokhale, Partner, Nishith Desai Associates Jaydeep Chakravartty, Vice President - Commercials, Markor Technologies Debashish Bhattacharjee, Co-Founder & CMO, Pocket52 MODERATOR Christian Tirabassi, Senior Managing Partner, Ficom Leisure

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

INNOVATION & TECHNOLOGY SPONSORED BY

NETWORKING & EDUCATION 14:00 - 14:50 CEST SPONSORED BY

12:10 - 12:30 CEST PRESENTATION SPONSORED BY PRESENTATION

CAN THE UPCOMING IOS AND ANDROID UPDATES HELP DRIVE INNOVATION IN THE GAMING INDUSTRY?

In conversation with mkodo’s Stuart Godfree (MD and CTO) and Sue Yoxall (ED) – what gaming brands can or must act on in the upcoming iOS14 and Android 11 releases that will help drive innovation in their mobile apps SPEAKERS Stuart Godfree, MD & CTO, mkodo Sue Yoxall, Executive Director, mkodo

NETWORKING ROUNDTABLE

DUTCH MARKET

After many years and repeated delays, the regulated Dutch online gambling market will finally be open for business in 2021. Tune in to learn what we can expect regarding market conditions, regulations, and the competitive environment. The session also includes an audience Q&A, as well as a brief preview of the upcoming Gaming inHolland Conference on September 22 in Amsterdam. SPEAKERS Erwin van Lambaart, CEO, Holland Casino Sam Depoortere, Business director "TOTO" Sportsbook, Casino, Nederlandse Loterij Justin Franssen, Partner, KKF law firm

12:30 - 13:10 CEST SESSION SPONSORED BY PANEL

INNOVATIONS IN LIVE BETTING

Live betting has been the driver of innovation for many years – with editable betting slips one of the latest developments. How is the market responding to these tweaks and where else can we go? SPEAKERS Jonathan Cassar, Head of Sportsbook, Betsson James McKiernan, Head of Commercial, Betgenius Sergey Berezhnoy, Chief Product Officer, Parimatch MODERATOR Tommy Kearns, CEO and co-founder, Xtremepush

15:00 - 15:30 CEST NETWORKING

GAMBLING IN THE MEDIA

Take part in a Gambling themed quiz hosted by the SBC Editorial team. Join the SBC Summit Quizzes, where delegates battle it out to show who is the gaming industry’s quickest brain. Using the Kahoot.it app, players will compete with one another to answer as quickly as possible for the most points. PRESENTER Joe Streeter, Editor, Payment Expert

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

GLOBAL GAMBLING SPONSORED BY

14:00 - 14:40 CEST

17:30 - 18:10 CEST

SESSION SPONSORED BY

PANEL

CIS & THE BALKANS – THE NEXT BIG THING?

The CIS states are ramping up their gambling regulations, with Georgia particularly advanced. What opportunities are there for operators, given some of the bigger firms have already made their move? SPEAKERS Maxim Afanasyev, CPO, Ligastavok Minja Bolesnikov, CEO, MaxBet Ilya Machavariani, Head of Russian and CIS Gambling and Gaming Practice, Dentons Irakli Davarashvili, CMO, Adjarabet MODERATOR Lasha Machavariani, CEO/Founder, Setanta Sports Media

16:30 - 17:10 CEST SESSION SPONSORED BY PANEL

BEYOND FOOTBALL: EXPANDING YOUR SPORTS BETTING OFFERING (SPANISH-LANGUAGE)

Football is rightfully the focus for sports betting operators active in Latin America. But the popularity of other sports presents a chance to both acquire new players and drive greater betting volumes. How can operators improve horse racing, tennis and esports offerings, and which other sports are worth focusing upon? SPEAKERS Lenin Castillo, Online COO, Logrand Entertainment Andre Gelfi, Managing Partner Brazil, Betsson Group Pablo Monti, eSports Manager, LMG Hugo Llanos, COO, Wplay.co MODERATOR Joaquín Gago, Founder, BetanDeal

UNDERSTANDING AND REACHING LATIN AMERICAN PLAYERS

With more operators entering Latin America, competition for customers has never been more intense. How can both new arrivals and established brands win the fight for market share? Which channels are must-haves, and what can be avoided? And how can operators mix affiliation, advertising and sponsorship to best reach their audience? SPEAKERS JD Duarte, CEO, Betcris Alessandro Valente, Co-Founder, Super Afiliados Fernanda Sainz, CMO LatAm, Caliente Interactive MODERATOR Becky Liggero, Lead Reporter, CalvinAyre.com

18:10 - 18:50 CEST SESSION SPONSORED BY PANEL

TACKLING LATIN AMERICA’S PAYMENTS PROBLEM (SPANISH-LANGUAGE)

The growth of Latin America’s gaming sector has not been matched by available banking options. Volatile national currencies and a hostile banking sector are just two problems operators encounter on a daily basis. But can payment innovation, cashless technologies and even cryptocurrencies provide a solution? SPEAKERS Andrés Vargas, Account Management Payment Solutions, Betcris Ramón Monros Arconada, Senior Consultant, Italtronic Gaming Consultants Lina Gallego, Country Manager - Colombia, Luckia Freddy Flota, General Director, OCN Andrea Zolezzi, Digital Director, Apuesta Total MODERATOR Alfredo Lazcano, Chair, Lazcano Sámano

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

INNOVATION & TECHNOLOGY SPONSORED BY

NETWORKING & EDUCATION 16:00 - 16:50 CEST SPONSORED BY

13:30 - 14:30 CEST SESSION SPONSORED BY PANEL

INNOVATIONS IN SLOTS

With so much content on the market, how can slots developers invest in a new concept with confidence? Especially with the threat of copycat games? SPEAKERS Tobias Svensen,CEO,CasinoGrounds Josefine Hellstrom, Head of Casino, Casumo Nicolas Van Malderghem, Head of Casino, Napoleon Sports & Casino Savvas Fells, Managing Director, Lindar Media Vladimir Malakchi, Chief Business Development Officer, Evoplay Entertainment MODERATOR Alexandre Tomic, Co-founder, Alea

16:00 - 17:00 CEST PANEL

INNOVATIONS IN ARTIFICIAL INTELLIGENCE How is AI being effectively deployed in a gambling scenario? Where can it keep costs down without impacting performance?

SPEAKERS Neel Davda, Head of Gaming EMEA, Bold360 Edvinas Subacius, Chief Data Officer, Rootz Américo Loureiro, Director, Solverde S.A. Anna Gaivoronska, Head of Business Intelligence and Analytics, Parimatch Steven Paton, Business Solutions Advisor, BMIT MODERATOR Paul McNea, Director, iGaming Performance

NETWORKING ROUNDTABLE

GERMAN MARKET

A revised German State Gambling Treaty will come into force on July 1, 2021. For the first time, online gambling will be fully legal throughout the country. Tune in to learn of the latest regulatory developments, including the ongoing attempts by several federal German states to secure a transitional regime for future-licensed operators. In addition to regulatory developments, we will also discuss current and future market conditions, as well as marketing & media. This session will feature leading German gambling Jörg Hoffman of Melchers Law Firm. Other speakers will be announced shortly. The session also includes an audience Q&A, as well as a brief preview of the upcoming Gaming in Germany Conference on October 19 in Berlin. SPEAKERS Dr. Bastian Scholz, Regulatory Manager, DSWV MODERATOR Willem van Oort, Founder, Gaming in EU

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

GLOBAL GAMBLING SPONSORED BY

NETWORKING & EDUCATION 17:00 - 18:00 CEST SPONSORED BY

19:00 - 19.30 CEST INTERVIEW

MANO A MANO CON MANUEL SAN ROMÁN BENAVENTE, DIRECTOR GENERAL DE JUEGOS DE CASINO Y MÁQUINAS TRAGAMONEDAS DE PERÚ

Manuel San Román, Director de la Dirección General de Juegos de Casino y Máquinas Tragamonedas, el organismo de control del juego dependiente del Ministerio de Comercio Exterior y Turismo de Perú (Mincetur), comparte detalles sobre el trabajo que vienen realizando en un contexto en que las salas presenciales llevan más de 5 meses sin actividad. Con suspensión indefinida y sin ayuda del Gobierno, ¿cómo saldrá adelante la industria? SPEAKERS Manuel San Román Benavente, Director general de Juegos de Casino y Máquinas Tragamonedas de Perú Lucia Gando, Journalist - SBC Noticias, SBC

NETWORKING

WOMEN IN GAMING NETWORKING POWER HOUR

Back by popular demand, the Women in Gaming Power Hour hosted by All-in Diversity Project will address the topic of making sportsbetting more inclusive. We'll be shining a light on those stars who are making the sector different and talk about how we can make progress faster. SPEAKERS Kelly Brooks, President & Co-Founder, Quarter4 Kirsten Openshaw, Head of Digital Media and Social, Mr. Green Trish Lewandowski, Sports Trader Andrew Wright, Trading Director, Sky Betting & Gaming Annalisa Naidoo, Key Account Manager, Betgames.tv MODERATOR Kelly Kehn, Co-founder All-in Diversity Project

19:00 - 20:00 CEST SPONSORED BY NETWORKING

TRIBAL GAMING NETWORKING ROUNDTABLE

Join industry leaders and experts from the Tribal Gaming sector to discuss pressing issues facing Tribes and join the discussion as they look to the future and what lies ahead for this burgeoning part of the casino and sports betting world. SPEAKER Dan Stromer, General Manager, Meskwaki Bingo Casino Deana Scott, CEO, Raving Consulting/Tribal Gaming and Hospitality MODERATOR Sheila Marago, Executive Director, Oklahoma Indian Gaming Association

WEDNESDAY 9 SEPT

DAY 2

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

RAIG COMPLIANCE SPONSORED BY

11:50 - 12:10 CEST

13:40 - 14:10 CEST

PRESENTATION

PANEL

INTRODUCTORY ADDRESS

Chairman of the Responsible Affiliates in Gambling (RAiG) Clive Hawkswood welcomes attendees to the virtual compliance conference. PRESENTER Clive Hawkswood, Chairman, RAiG

12:10 - 12:40 CEST

HOW CAN OPERATORS AND AFFILIATES WORK TOGETHER TO RAISE STANDARDS? Discussion about how operators can work more closely together with their affiliate marketing partners to make sure standards are kept high. PRESENTER Wes Himes, Executive Director - Standards and Innovation, Betting and Gaming Council

PRESENTATION

A REGULATORY OVERVIEW

What does the UK regulator want from affiliates and is the sector meeting those demands? PRESENTER Ian Angus, Director of Policy, Gambling Commission

12:40 - 13:10 CEST PRESENTATION

A VIEW FROM THE ASA

How the Advertising Standards Authority has been dealing with gambling advertising and where the industry can improve? PRESENTER Andrew Taylor, Regulatory Policy Executive, ASA

13:10 - 13:30 CEST PRESENTATION

HOW CAN AFFILIATES REMAIN COMPLIANT?

With increasing regulatory standards expected of all sectors of the gambling industry, how can affialites stay on the right side of the law? PRESENTER Niki Stephens, Partner, Mishcon de Reya, LLP

14:10 - 15:00 CEST NETWORKING

CLOSING REMARKS & NETWORKING

Clive Hawkswood provides some closing remarks in the RAIG Zoom Networking Room PRESENTER Clive Hawkswood, Chairman, RAiG

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

MARKETING & AFFILIATION

SPONSORED BY

17:00 - 17:20 CEST

10:30 - 11:10 CEST

SESSION SPONSORED BY

PANEL

PRESENTATION

Social media can help you communicate with an audience, develop user-generated content and also have an impact on SEO. But with greater concerns around gambloing's reach, what should the industry's presence on social media look like?

THE ROLE OF SOCIAL MEDIA

DON'T GAMBLE WITH PASSWORDS

With passwords becoming ever less secure, what options are there for customers to keep their data safe without impacting on CX? This session looks at the options on the markets that can cut fines, fraud and player churn while protecting users' accounts and data privacy. SPEAKERS Rob Griffin, CEO, Miracl Michael Tanaka, CCO, Miracl

14:40 - 15:00 CEST

FOR PRINTING

SESSION SPONSORED BY FOR WEB

SPEAKERS Chris Harrison, Industry Head - Finance Trading & Egaming, Google Ben Jeffries, CEO and Co-founder, Influencer Thomas Ash, Sr. Client Partner - Sportsbetting and Gaming, Twitter John Cole, Category Lead - Sport & Gambling, LADbible Group MODERATOR Kirsten Openshaw, Head of Digital Media and Social, Mr Green

GO GLOBAL! THE PARIMATCH EXPERIENCE

How to become a global brand from a local company. SPEAKER Ivan Liashenko, CMO, Parimatch

CEST 11:10 - 11:30 PRESENTATION

BETTING ON REPUTATION

The brandâ&#x20AC;&#x2122;s overall image and reputation are in the top-5 factors by which the audience chooses a particular gambling company. Now, in the time of global uncertainty, the tendency becomes even more noticeable and significant. So how to build and maintain the trustworthy reputation that will become your strongest competitive advantage? PRESENTER Oleg Profatylo, Chief Strategy Officer, Digital Chain

For more information, please visit www.sbcevents.com

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

LOTTERY DAILY TRACK SPONSORED BY

NETWORKING & EDUCATION 10:30 - 11:20 CEST SPONSORED BY

12:00 - 12:40 CEST PANEL

LOTTERIES ARE NO LONGER JUST LOTTERIES

What is the definition of lottery nowadays? Most lotteries have started with traditional lottery games and have today a comprehensive set of gaming offer across all verticals and distribution channels and operate in very competitive market environments. Some Lotteries have been privatized, others have expanded their footprint beyond their domestic market and a few have even shifted the focus from a traditional B2C approach to a B2B go to market strategy. How do we evaluate these changes in the short and medium term? What will be the role of the Lotteries in the next years? SPEAKERS Jens Nielsen, Sportsbook Director, Danske Spil Jari Vahanen, Sportsbook Director, Veikkaus Oy Vedran Katić, COO, PinProjekt Camilla Folladori, Head of Lotteries Concession Renewals, SISAL MODERATOR Ludovico Calvi, President, GLMS

13:00 - 13:40 CEST PANEL

THE BALANCE BETWEEN RESPONSIBLE GAMBLING AND BUSINESS

The prevention of gambling problems is the main justification for monopoly-based legal structures. Are lotteries more responsible than other operators? States are also looking for good profit for ”good purposes”. How can lotteries manage to balance responsible gaming and financial profits? Can players be protected from all risk? And if not, where is the line? SPEAKERS Vincent Perrotin, Head of CSR, FDJ Tay Boon Khai, Chief Risk & Compliance, Singapore Pools Adrian Sladdin, Director, Seventh Wave Corporation MODERATOR Steen Madsen, CEO, A Game Above

NETWORKING ROUNDTABLE

ASIAN MARKET

Will the COVID-19 pandemic lead to a more relaxed stance towards online gambling and sports betting across Asia's anti-gambling jurisdictions? In this session, we'll have a discussion exploring which countries may soon be making moves to secure the now-fleeting gambling dollar. SPEAKERS Danny Too, General Manager, Cherry Interactive Jesper Jensen, CEO, iGaming Asia Jaydeep Chakravartty, Vice President - Commercials, Markor Technologies MODERATOR Sharon Singleton, Managing Editor, Asia Gaming Brief

11:20 - 12:00 CEST PANEL

SBC AWARDS – HOW TO WRITE AN AWARDS SUBMISSION

A chance to watch a recently recorded webinar where SBC staffers and former judges discuss what they are looking for in an entry and what top tips are available to firms who are looking to enter a submission for this year’s awards." SPEAKERS Dan Towse, Head of Brand, Marathon Bet Philip Canavan. Director, Sports Entertainment, Marketing Robin Hutchison, Director, Square in the Air Andrew McCarron, Managing Director, SBC Ahmed Ouguenoune, Conference Producer, SBC

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

MARKETING & AFFILIATION

SPONSORED BY

15:00 - 16:00 CEST

11:30 - 12:10 CEST

SESSION SPONSORED BY

PANEL

NEW OPPORTUNITIES OR BUSINESS AS USUAL – AFFILIATE CEO PANEL

2020 has been the year of change for the global industry, but is now the time to reflect? Change strategy? Or stick to the original plan? Will 2021 bring new super affiliates from the esports arena or will the industry learn new methods from casino to ensure sustainability during the year ahead. SPEAKERS Simon Pilkington, CEO, KaFe Rocks Christian De Cailleux , CEO, Skores Marcos Oliveira, Chief Affiliate Officer, Clever Advertising Group Toby Bentall. CEO, Oddschecker Global Media MODERATOR Lee-Ann Johnstone, CEO, AffiliateINSIDER

LIFE TIME VALUES & PLAYER LOYALTY

How can affiliates help brands retain customers and extend the life time values of the players acquired through them? Should there be more co-operation? Should there be greater financial incentives? SPEAKERS David da Silva, CEO, EasyOdds Silver Portugov, Chief Business Officer, Mr-Gamble Sue Dawson, Head of Content, FTD Digital Yaroslav Stanev, CMO, Oddspedia Nikita Lazarev, Senior Sponsorship Manager, Parimatch MODERATOR Ricardo Pinto, CEO, Supernovacy

12.30 - 13.30 CEST 16:40 - 17:10 CEST

PANEL

SESSION SPONSORED BY

With a big push against sports sponsorship from the gambling industry, how do operators reach the sports fan? Are ambassadors the most obvious move for brands? What is the situation with affiliates?

INTERVIEW

SPORTS BETTING HALL OF FAME – GIOVANNI GARRISI

To mark his induction to the 2020 Sports Betting Hall of Fame, StanleyBet CEO Giovanni Garrisi explains how his background in mathematics, and knowledge of European law, allowed him to shape sports betting regulaations across Europe. SPEAKER Giovanni Garrisi, CEO, StanleyBet

THE FUTURE OF SPORTS SPONSORSHIP

SPEAKERS Carmelo Mazza, CEO, OIA Services Dan Towse, Head of Brand, Marathonbet Neill Simpson, Brand Director, Mr Green Nikita Lazarev, Senior Sponsorship Manager, Parimatch Dean Akinjobi, CEO, Football Media MODERATOR Martin Calvert, Marketing Director, ICS-digital - Spotlight Sports Group

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

LOTTERY DAILY TRACK SPONSORED BY

NETWORKING & EDUCATION 12:00 - 13:30 CEST SPONSORED BY

14:00 - 14:40 CEST PANEL

ADAPTING TO NEW CHALLENGES

There have been a lot of big changes in gambling markets of late. How have the changes, largely driven by online gambling, impacted lotteries? Should the coronavirus outbreak trigger a new way of working? SPEAKERS Marko Stokuca, Deputy Director of the Gaming and Game Development Division, Hrvatska Lutrija Luca Esposito Poleo, Executive Director, World Lottery Association Thanos Rigas, Sports Team Director, OPAP MODERATOR Andrew Gellatly, Head of Global Research Services, VIXIO

16:30 - 17:10 CEST PANEL

LESSONS FROM A CUSTOMER-FOCUS

There is a view that lotteries are just a mechanism to sell products and that their business models are still very product-based. Other businesses have seen that customercentric companies like Amazon and Ali Baba win big. Some lotteries have changed their business models to that direction, so what can the sector learn from Norsk Tipping or Veikkaus? What does it mean in practice that SPEAKERS Søren Schneider, Director of Product Management, Danske Spil Will Whitehead, Associate Director, mkodo MODERATOR Harmen Brenninkmeijer, CEO, Quanta

WORKSHOP

AUTOMATION: THE KEY TO STREAMLINING GAMING OPERATIONS

KPMG Digital Solutions will be providing a workshop focused on the automation of processes to enhance efficiency and achieve leaner operations. As automation increasingly penetrates the tasks that are manual in nature, it is poised to dramatically transform the way work is traditionally done. It is highly impactful, as it enables data to be collected, analysed, calculated and possibly submitted at a speed and scale far greater than human teams could achieve. Hence, the reason why organisations are turning to automation technologies to transform their businesses. During the workshop, KPMG’s team will provide an overview of such Automation technologies together with a set of use-cases related to the Gaming sector. SPEAKER Marco Ramos, Automation Developer, KPMG

13:00 - 14:00 CEST SPONSORED BY NETWORKING ROUNDTABLE

CIS MARKET

The CIS Market Networking Round Table will bring together industry leaders from the region and those companies developing their business here. We'll be discussing the opportunities and threats of this unique market. This is a chance to meet new colleagues, build your network and expand your business. SPEAKERS Irakli Asanishvili, Deputy CEO/Member of the Board, adjarabet.com Paruyr Shahbazyan, CEO/Founder, BR Labs George Shamugia, CEO/Co-Founder, Singular Group Suren Khachatryan , CCO, Digitain Ilya Machavariani, Head of CIS & Russian Gaming and Gambling practices, Dentons MODERATOR Lasha Machavariani, CEO/Founder, Setanta Sports Media

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

MARKETING & AFFILIATION SPONSORED BY

NETWORKING & EDUCATION 14:00 - 15:00 CEST SPONSORED BY

13:30 - 14:10 CEST SESSION SPONSORED BY PANEL

ALTERNATIVES TO TRADITIONAL AFFILIATION While the traditional affiliate model is becoming a well worn path, what innovation is there in the market at the moment? What role are apps playing? What scope is there for affiliation away from cyberspace?

SPEAKERS Eitan Gorodetsky, Acquisition Director, Betsson Group Brean Wilkinson, Product development Advisor, Rightlander Serge Vardayan, Founder & CEO, WIN.GG MODERATOR Jeff Summers, Operations Director, iwinBACK Inc.

CEST 16:00 - 16:40 PANEL

MARKETING IN SPAIN’S ADVERTISING BLACKOUT (SPANISH-LANGUAGE)

The industry reacted in dismay to news that Spain is set to impose strict advertising restrictions on the online gambling sector from October. With television, online and sports sponsorship opportunities either completely banned or severely restricted, what impact will it have on Spain’s previously fast-growing gaming industry? And how can operators adapt to the new market reality? SPEAKERS Andrea Vota, Director General, Jdigital Carlos González, E-gaming Manager, MARCAapuestas Álvaro González, Head of Marketing & Online, Retabet MODERATOR Santiago Asensi, Managing Partner, Asensi Abogados

NETWORKING ROUNDTABLE

CASINO

Join AskGamblers as we connect the industry with an engaging conversation about all of the issues and opportunities affecting online casinos globally. SPEAKER Ross Parkhill, Managing Director, Rhino Entertainment Group

15:00 - 16:00 CEST SPONSORED BY

WORKSHOP

CAN ESPORTS BETTING BREAK AMERICA?

A look at the potential growth of esports betting in the US market The unprecedented growth of esports betting has continued to soar even higher during the COVID-19 pandemic, while the picture of the US betting landscape is becoming clearer with more regulated markets and several marquee partnerships announced in recent months. These two offer plenty of potential for operators in their own right, but the combination of the two is a subject for plenty of debate and intrigue. Can esports betting break America? workshop features a panel of renowned industry experts, who each offer unique insight into the world of esports and sports betting in the United States. With the leader in esports betting, one of the largest esports data suppliers, a global esports community platform and premiere events organiser, this workshop will provide a comprehensive overview of what the future has in store for esports betting in the U.S. SPEAKERS Marco Blume, Trading Director, Pinnacle Moritz Mauer, CEO, GRID Mik Attisani, Co-Founder and CBO, FACEIT MODERATOR Ben Cronin, Head of Content Marketing, Pinnacle Solutions

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA

info@synotgames.com

www.synotgames.com

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

MARKETING & AFFILIATION SPONSORED BY

17:20 - 18:00 CEST

18:40 - 19:20 CEST

PANEL

North America is the new battleground for sports betting affiliates as the country continues its piecemeal deregulation. How can both new arrivals and established brands win the fight for market share? Which States will have the most healthy competition between operators?

The growing interest in the gambling industry has burgenoed of late, and US investors in the stock market haven't been shy to buy up any opportunity in the blossoming gambling sector. Is this trend here to stay or is it a COVID-inspired bubble? Could the US become the main event when it comes to gambling listings in the future?

UNDERSTANDING AND REACHING NORTH AMERICAN PLAYERS

SPEAKERS Todd Kobrin, CEO, Oddsium Max Bichsel, VP of US Sales, Gambling.com Group Josh Swissman, Founding Partner, The Strategy Organisation MODERATOR Robert Davidman, Partner, Slapshot Media

18:00 - 18:40 CEST PANEL

USA – A REGULATORY PATCHWORK

Over two years since the repeal of PASPA, States are still introducing sports betting laws. But with very differing regulations all across the country, which states stand out? SPEAKERS Robert Russell, Gaming Analyst, RMC Legal Rebecca Giden, Senior Analyst, Eilers & Krejcik Gaming, LLC Bill Pascrell III, Partner, Princeton Public Affairs Group & Trustee, GVC Global Foundation George Rover, Managing Partner, Princeton Global Strategies Senator William Coley, President, NCLGS MODERATOR Steve Ruddock, Editor-in-Chief, Gaming Law Review

GAMBLING GOLD RUSH – INVESTMENT IN THE US

SPEAKERS Jakub Růžička, Investments Manager, Penta Investments Greg Carlin, CEO, Rush Street Gaming Daniel Politzer, VP, Equity Research. JP Morgan MODERATOR Anton Kaszubowski, Director, GreenLaw Limited

19:20 - 20:00 CEST PANEL

THE FUTURE OF SPORTS BETTING

Who will be the market leaders? What will their products look like? How will the growth of sports betting impact the fan experience? What innovations can sports bettors look forward to enjoying? What is missing from the current sports betting ecosystem that will be a key part of it in the future? SPEAKERS Andrew Zarnett, Managing Director, Jefferies LLC Richard Schwartz, President, Rush Street Interactive David Isaacson, VP, Spectrum Gaming Capital MODERATOR Lloyd Danzig, Founder, Sharp Alpha Advisors

THURSDAY 10 SEPT

DAY 3

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

NETWORKING & EDUCATION 16:00-17:00 CEST

18:00 - 18:50 CEST

NETWORKING

SPONSORED BY

Join VIXIO GamblingCompliance's team of experts for an interactive discussion on new market openings and key regulatory events to watch out for through the rest of 2020 and into next year. This is your chance to ask questions and learn about how you can prepare your business for regulatory changes in the US, Latin America and various European countries including Germany and Ukraine.

NETWORKING ROUNDTABLE

VIXIO GAMBLINGCOMPLIANCE: THE REGULATORY HORIZON

SPEAKERS James Kilsby, VP Americas, VIXIO GamblingCompliance Joe Ewens, Managing Editor, VIXIO GamblingCompliance Kristal Rovira - Legal Research Director, VIXIO GamblingCompliance

17:00 - 18:00 CEST SPONSORED BY NETWORKING ROUNDTABLE

LATAM NETWORKING ROUNDTABLE

Acompañe a un destacado panel de expertos en un encuentro destinado a conversar, reflexionar y compartir diversas opiniones y experiencias en torno a los desafíos y oportunidades que enfrenta la industria en Latinoamérica. SPEAKERS Luis Ayestaran, President, Loteria de Rio Negro Evert Montero Cárdenas, President, Fecoljuegos Fernando Calderón, President, Sonaja David Moniz, President, Asociación Dominicana de Casinos de Juego MODERATOR Georges Didier, Latin American Development rep., GLI

AFFILIATE NETWORKING

This networking session will bring together the world's affiliates and marketers to discuss the opportunities and threats facing this sector. SPEAKERS Anthony Telesca, GWPA Program Director J. Todd, APCW Show Host

FRIDAY 11 SEPT

DAY 4

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

BIG STAGE

FUTURE OF GAMING

14:40 - 15:00 CEST

SPONSORED BY

PRESENTATION

GIVING CUSTOMERS A SEAMLESS EXPERIENCE A Main Stage presentation looking at one of the key issues in the gambling industry.

14.40 - 15.00 CEST SPRING IGAMING WEEK 2021 – A NEW BEGINNING

As preparations gather pace for Malta's inaugural Spring iGaming Week in March 2021, the team behind the project explains the strategic significance of the week’s events and how they will unfold in a post COVID gaming sector. SPEAKERS Rasmus Sojmark, Founder and CEO, SBC Russell Mifsud, Director and Gaming Lead, KPMG Malta Ivan Filletti, COO, GamingMalta MODERATOR Stewart Darkin, MD, CasinoBeats

15:00 - 16:00 CEST PANEL

CEO PANEL – THE GLOBAL OUTLOOK

Does the industry have a part to play post-COVID with a duty of care for its customers? Whatwill 2021 look like in the face of a global recession? SPEAKERS Pontus Lindwall, CEO, Betsson Group Tim de Borle, CEO, Napoleon Sports & Casino Avigail Nir, COO, Mansion Casino Eric Olders, CEO, JVH Gaming MODERATOR Scott Longley, Founder, Clear Concise Media

16:40 - 17:00 CEST SESSION SPONSORED BY

INTERVIEW

SPORTS BETTING HALL OF FAME – BILL MUMMERY To mark his induction to the 2020 Sports Betting Hall of Fame, Bill Mummery talks about starting out with BetInternet, working both in and for the Isle of Man and the groundbreaking sposnorship deals he has done while overseeing SBOBet. SPEAKER Bill Mummery, Executive Director, Celton Manx

10:30 - 11:10 CEST SESSION SPONSORED BY PANEL

REINVENTING VIP & BONUS SCHEMES

The knives are out for VIP schemes and sign up bonuses as concerns multiply around their operation. So what are the alternatives to attract new custom in and then retain them? Or can the existing mechanisms be revisited and made safer and less contentious? SPEAKERS Gali Hartuv, Head of VIP, 10Bet Christopher Dalli, CEO, L&L Europe Ilze Jansone, Managing Director, betBonanza MODERATOR Martin Prantner, CEO, Finnplay Technologies

11:10 - 11:30 CEST SESSION SPONSORED BY PRESENTATION

DIGITAL TRANSFORMATION: THE WINNERS WON’T WAIT

As an industry we’ve all heard that we should be trying to engage players at the right time, with the right offer in the right channel. But are we ready? To make it happen we need to go back to basics and look at the structures and processes across our businesses. Digital Transformation will separate the ‘winners’ from the ‘losers’ as operators compete to maintain healthy margins. SPEAKER Simon Lidzen, CEO & Co-Founder, FAST TRACK Solution

FRIDAY 11 SEPT

DAY 4

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

SAFER GAMBLING SPONSORED BY

NETWORK & EDUCATION 10:30 - 12:00 CEST WORKSHOP

11:00 - 11:40 CEST SPONSORED BY PANEL

KPIS AND PROBLEM GAMBLING

What should regulators, operators and law makers be measuring when it comes to tackling problem gambling? Is a European standard possible or even desirable? Can the industry take the lead or would such a move taint the standards? What are the practical solutions that can be applied to ensure accountability? SPEAKERS Yanica Sant, Head of EU Affairs & Policy, MGA Peter Paul De Goeij, Managing Director, Speelverantwoord Sandhya Singh, Head of Risk & Fraud, Payment & Customer Service, Napoleon Sports & Casino Matthew Hickey, CEO, Gordon Moody MODERATOR Peter Murray, Group Head of Sales, W2

12:00 - 12:40 CEST

PANEL

WHAT’S THE BEST WAY TO SPEND £100M?

The UK’s biggest bookmakers have pledged to increase their funding to £60m a year by 2023, a tenfold increase, with £100m earmarked for the four years leading up to the date. But what’s the best way of spending this money and is the Research, Education & Treatment service industry capable of efficiently using that investment? SPEAKERS Paul Buck, CEO, Epic Risk Martin Lycka, Director of Regulatory Affairs, GVC Minal Jain, Co-Founder, RecoverMe MODERATOR Daniel Bliss, Head of External Affairs, YGAM

AMPLIFY YOUR AFFILIATE PROGRAM PERFORMANCE – IN 5 SIMPLE STEPS

In this workshop you’ll learn 5 steps you can use to amplify your affiliate program performance during these tough times. We are all navigating the "next normal" and this workshop with CEO of AffiliateINSIDER, Lee-Ann Johnstone - will help you get clarity on how to amplify your performance and drive consistent sales from your partners. Join Lee-Ann and access this POWER HOUR where you’ll learn INSIDER tips on how to engage and build better affiliate relationships. SPEAKER Lee-Ann Johnstone, Founder, Affiliate Insider

12:30 - 13:30 CEST SPONSORED BY NETWORKING ROUNDTABLE

AFRICAN MARKET

The African Market Networking Roundtable will bring together industry leaders from Africa and those companies developing their business here. We'll talk frankly about the issues affecting this market, where opportunities exist and how to overcome challenges. This is a chance to meet new colleagues, build your network and be at the forefront of this emerging market. SPEAKER Mark Tipping, Betting Consultant Cameron Green, Founder, F9 Media Amos Bamidele Togun, Managing Editor GBC.NG Simon Burrell, LiveScore Africa

FRIDAY 11 SEPT

DAY 4

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

FUTURE OF GAMING SPONSORED BY

SAFER GAMBLING SPONSORED BY

11:30 - 12:10 CEST

12:40 - 13:00 CEST

PANEL

PRESENTATION

THE FALLOUT FROM SWEDEN

Swedens attempts to regulate the gambling industry appears to have exposed more consumers to risk, given the reports of offshore gambling activity. Can the situation be rectified? What lessons can be learned from the Swedish approach for other markets? SPEAKERS Fintan Costello, Managing Director, BonusFinder Gustaf Hoffstedt, Secretary General, Swedish Trade Association for Online Gambling Morten Ronde, Managing Director, Nordic Gaming Thomas Vermeulen, Affiliate & Internationalisation Manager, Smarkets MODERATOR Jesper Kärrbrink, Creative Director, Green Jade Games

RECOVERME - THE FIRST MHEALTH APP TO BETTER MANAGE A GAMBLING ADDICTION FROM YOUR POCKET

Explore how an mHealth app that utilises Cognitive Behavioural Therapy (CBT) can better manage a gambling addiction. Is it a way of accessing discrete support and that can be tailored around an individuals life? Learn more about other features such as the self-monitoring diary, management of acute urges and lapses, as well as mindfulness sessions. SPEAKER Minal Jain, Co-Founder, RecoverMe

13:00 - 13:40 CEST PANEL

12:30 - 13:40 CEST SESSION SPONSORED BY PANEL

LIVE CASINO – THE PATH AHEAD

With the supply chain experiencing major M&A moves, what does that mean for the operator? Is that good news for a simplified integration or will it possibly stifle innovation in the product? Where does the future lie for the players? SPEAKERS Ciara Nic Liam, Product Director Games of Chance, Betsson Group Richard Walker, Head of Digital table games, Rank Interactive Rokas Benetis, Head of Live casino, Leovegas Madis Raus, Head of Product, OneTouch MODERATOR Arjan Korstjens, Marketing Consultant, ExPlayner

CUSTOMER ADVOCACY – GAMBLING’S FORGOTTEN DISCIPLINE

All European regulators have challenged industry leadership to improve consumer standards and safeguards as the sector’s reputation hits its lowest ebb with regards to consumer trust. Entering a new decade, do gambling operators need to implement effective consumer advocacy strategies and planning, as all gambling engagements appear to be under scrutiny? Operating within a hyper-sensitive world, in which dispute can instantly lead to negative headlines, can gambling leadership afford to neglect sensible engagement and feedback with its customers? SPEAKERS Jon Duffy, SVP, Corporate Assurance & Regulatory Affairs, Genting UK Jenna Ekstrom, Responsible Gaming Specialist, PAF Maarten Haijer, Secretary General, EGBA Richard Hayler, Managing Director, IBAS MODERATOR Adam Bradford, Co-Founder, Safer Online Gambling

FRIDAY 11 SEPT

DAY 4

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

NETWORK & EDUCATION 13:50 - 14:50 CEST NETWORKING ROUNDTABLE

BIG BETTING BALAGAN – LIVE PODCAST

Betting and Gaming veterans Lee Richardson, Dan Phillips and Vigne Kozacek are proud and excited to bring their industry-leading podcast, 'The Big Betting Balagan' from the 'virtual' audio studio where the three usual co-habit, to the 'virtual' real world and Live (!) SBC Digital Event. For the first time, they will transfer their usual banter, insight and light-hearted look at the industry straight into the conference, for the delegates to enjoy during the show. SPEAKERS Vigne Kozacek, Consultant, Innovation Squad Dan Phillips, CEO, NEL Advisory Lee Richardson, CEO, Gaming Economics

15:00 - 16:00 CEST NETWORKING ROUNDTABLE

TRADING TALK

"Trading directors from some of the biggest operators take part in a Q and A session on the challenges and opportunities facing sportsbooks today. SPEAKERS Andy Wright, Trading Director, Sky Betting and Gaming Matt Scarrott, Director of Sportsbook, Bet Victor Endre Nesset, Director of Sports, Coolbet MODERATOR Andy McCarron, MD, SBC

16:00 - 16:30 CEST NETWORKING

SPORTS SPONSORSHIP QUIZ

FRIDAY 11 SEPT

DAY 4

#SBCSUMMITBARCELONA AGENDA SPONSORED BY

FUTURE OF GAMING SPONSORED BY

CEST 13:30 - 14:10 SESSION SPONSORED BY PANEL

THE ART OF SLOTS MANAGEMENT

With a continually changing line-up below the major names, what can operators do to make the most out of new additions to the slots catalogue? Is there value in removing slots from the offer, even if it is only to reintroduce an old favourite later down the line? SPEAKERS Daniel Mitton, Head of Casino, Dunder & Kazoom Sam Brown, Chief Commercial Officer, Hero Gaming Marco Castaldo, CEO, Microgame Stefania Mincu, Head Of Casino, Ellmount Interactive MODERATOR Steve Schrier, Chief Executive, Sales Tribe Ltd

SAFER GAMBLING SPONSORED BY

14:00 - 14:40 CEST PANEL

HOW IMPACTFUL SAFER GAMBLING TRAINING CAN SUPPORT A SUSTAINABLE INDUSTRY

Safer gambling training has come a long way, but where is it heading and how can authentic and impactful training further the safer gambling agenda and create sustainability? We discuss innovation in safer gambling training, how lived experience of gambling harm provides authenticity to help training to become truly effective, and how to break down the barriers in the SG landscape. SPEAKERS Mark Potter, Head of Safer Gambling US, EPIC Risk Management Maris Catania, Head of RG & Research, Kindred Group Caty Illingworth, Head of Training and Development, EPIC Risk Management MODERATOR Bill Pascrell III, Partner, Princeton Public Affairs Group & Trustee, GVC Global Foundation

16:00 - 16:40 CEST PANEL

UNDERSTANDING PROBLEM GAMBLING AND ADDICTION BEYOND PSYCHOLOGICAL CONCEPT AND PSYCHIATRIC DIAGNOSIS

With the millions of pounds that goes on helping solve problem gambling as a disease or unexplainable psychiatric condition, not much progress is being made. What if addiction, problem gambling and suffering were a simple misunderstanding of the mind. This panel will explore and discuss what is beyond the current understanding of psychological function, highlighting a simple explanation that frees people from suffering, where addiction, and compulsive gambling no longer make sense. SPEAKERS Stefan Cybichowski, Consultant, 3PGC Claire Shutes, Founder, Potent MODERATOR Jason Shiers, Psychotherapist

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